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Where every journey echoes Africa’s Beauty!
We are committed to making sure every client is fully satisfied and happy with the service they receive. We’re very proud to have consistently delivered on this commitment throughout our years in business.
Our mission drives everything we do: To make every journey:
Count, Special, Unforgettable
We always give our best—it’s how we operate.
Frequently
Asked
Questions
What is included in the tours?
Our tours include: excellent Toyota minivans or Land Cruisers with pop-up roof and unlimited mileage; all national parks entrances; camping fees and permits; unlimited water during the safaris; donations to the local communities; accommodation as agreed (on full board or all inclusive basis).
Cancellation Policy.
Our cancellation policy is based on how far in advance you cancel your tour.
More than 60 days before your tour: 10% penalty
30 to 60 days before your tour: 20% penalty
15 to 29 days before your tour: 50% penalty
7 to 14 days before your tour: 75% penalty
Less than 7 days before your tour: 100% penalty
What’s Not Included in Our Tours
To keep things clear, here are a few items that are not covered in the tour price:
Visas to enter the country.
Personal expenses, such as souvenirs or any extra tours and services not agreed upon in your booking.
Tips for your guides and staff. The industry standard is typically around $10 USD per person, per day.
Please note: If government fees for parks, camping, or other services increase after you’ve booked your tour, these charges will be added to your final cost.
Wich airport should I arrive at?
Jomo Kenyatta International Airport, Nairobi (NBO)
What is my Packing List?
Here’s a quick guide to what you should bring on your safari:
Documents: Passport, vaccine certificates, and any other necessary paperwork.
Health & Safety: Pack any personal medications, as well as essentials like sunblock, a hat, sunglasses, and insect repellent.
Photography: We recommend a camera with a wide lens for landscapes and a telephoto lens (200-400mm) for wildlife. We provide high-quality binoculars in each vehicle, but feel free to bring your own.
Clothing: Stick to comfortable, casual clothes in neutral colors like khaki, beige, or green. Be sure to include long-sleeved shirts, a sweater, a jacket for cool mornings, and comfortable hiking shoes. Don’t forget swimwear if your accommodation has a pool!
Do I need accommodation in Nairobi before/after the safari?
It’s not required, but we highly recommend staying in Nairobi before and after your safari. This allows for an early start and a relaxed departure. However, we’re flexible and can start and end the safari at the airport. If you choose this, we advise booking flights that arrive in the morning on your first day and leave in the evening on your last day.
What payment methods do you accept?
We welcome payments through Wire transfer, Wise, and credit card. Credit card transactions are processed via Pesapal (please note that there is a service fee associated with this payment method)
What if I have allergies or dietary restrictions?
This is something we take very seriously. Upon booking us, we will send you a form in which you will be able to indicate any dietary preference or restriction or any specific request you might have. We will then provide that information in advance to all the hotels.
Can I take plastic bags?
Regarding Kenya, please see additional information on this link regarding the government decision to ban the plastic bags in Kenya: https://www.nema.go.ke/images/featured/FAQS_on_plastics_ban.pdf